Privacy Policy
Last Updated: 2026
This Privacy Policy outlines how luminous.care ("we," "us," "our," or "Company") collects, uses, and protects your personal information. We are committed to maintaining transparency regarding our data practices. By accessing and using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you voluntarily provide through contact forms or registrations.
- Technical Information: IP address, browser type, operating system, device identifiers, and referring URLs.
- Cookies: Tracking cookies, analytics cookies, and affiliate tracking identifiers to monitor your interactions with our website and referred casino partners.
- Usage Data: Pages visited, time spent on site, clicks, scrolling behavior, and other engagement metrics.
How We Use Information
We use collected information for the following purposes:
- Analytics and performance tracking to understand user behavior and site effectiveness.
- Affiliate tracking and commission attribution when you click through to partner casinos.
- Site improvement, optimization, and personalization of user experience.
- Compliance with legal obligations and fraud prevention.
- Marketing communications (with your consent where required).
Cookie Policy
Our website uses cookies to enhance your experience. Types of cookies include:
- Essential Cookies: Required for basic site functionality.
- Analytics Cookies: Track usage patterns to improve site performance.
- Affiliate Tracking Cookies: Monitor referrals and attribute commissions to partner casinos.
- Third-Party Cookies: Placed by partner casinos and advertising networks.
You may opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent banner. Note that disabling cookies may affect site functionality.
Third-Party Links
Our website contains links to external casino and affiliate partner websites. We are not responsible for the privacy practices, terms, or content of third-party sites. Each casino operator maintains its own privacy policy, and your use of their services is governed by their respective terms. We recommend reviewing their policies before engaging with any linked platforms.
Your Rights
As an Australian user, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including:
- Access to your personal information.
- Request correction of inaccurate data.
- Request deletion or restriction of processing (where applicable).
- Opt-out of direct marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
If you are located in the European Union or United Kingdom, GDPR rights apply. If located in the United States, CCPA/CPRA rights may apply. We will honor applicable privacy regulations for your jurisdiction.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or maintain our legitimate business interests. Typically, data is retained for:
- Affiliate tracking data: Up to 24 months.
- Analytics data: Up to 26 months (subject to Google Analytics retention settings).
- Contact/registration data: Until account closure or deletion request.
You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Website: luminous.care
We aim to respond to all inquiries within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy is effective from 2026 and may be updated periodically. We recommend reviewing this policy regularly for changes.